COVID-19 Update From Arrow Pest Control

Dear Friends:

I hope this finds you all healthy.

We are now in month 10 of the Covid-19 pandemic that has changed our lives forever. As a company, we have learned that working remotely as a customer service team can be done, and done to a very high standard that we have set for ourselves for over 48 years! We recently completed a full office renovation that provides a safer and more ergonomic office environment for our staff.

My technicians, both new to Arrow and old faces, continue to serve and protect your homes and businesses with all PPE necessary to keep both you and them safe until this is 100% behind us, worldwide. 

We have learned that dealing with pest pressures starts from the exterior of residential homes, and that most materials applied these days should start where the problem starts so inspection is the key to our service success.

If, for any reason, you would like to have services or inspections performed from the exterior only until this is behind us, please let our customer service team know, and your account will be noted. We can be contacted at arrowpestcontrol@arrownj.com or (732) 536-6500.

I want to, again, thank you all for your continued support, loyalty, and great reviews that keep us growing throughout the state of New Jersey. I feel that all customers are a part of the Arrow Family, and we surely take that very seriously.

Visit our website often for more information knowledge and be sure to keep an eye out for our new and updated website coming soon!

Be safe; good health and happiness to all!

How will this affect you, our most valued customers? 

We currently have over 500 hours of work (some of it that you have already paid for) that needs to be performed to keep your homes protected and your favorite technicians feeding their families as they protect your family and property. We cannot wait until this is over to schedule your services as we will not have the manpower to do so when a vaccine is in place. 

Starting today, we will be scheduling all prepaid termite renewal inspections via email and text to provide you with a date that we will be on your property to perform this most crucial inspection. Should you want us to access your garage, please inform us with a time that suits your availability. 

With April being both cold and wet, we are seeing an extremely active termite season already that could run long into early summer! This warranty and inspection are protecting your homes from possible termite infestation and potential damages so please do not let your warranties lapse as swarming season has yet to fully engage. 

Additionally, if you are due for your normally scheduled pest control service, we will be contacting you to schedule these vital services to maintain your service schedules with barriers of materials to prevent infestations while you maintain active customer status with Arrow. 

The new “normal” can’t end soon enough for all of us. We miss our friends, we miss our families and we are all looking forward to the day when we can feel “safe” again. 

I want to thank you all for your continued support and loyalty and I want to thank my Arrow family for maintaining our level of service during this most trying time. 

Be sure to visit our updated website at www.arrownj.com for more information and knowledge. 

Be safe and well! 

stewart lenner signature

Stewart Lenner Owner/President

May 2020 COVID-19 Update From Arrow Pest Control

Dear Friends: 

I hope this finds you healthy. 

It has been seven weeks since my original email notification on the COVID-19 pandemic and how Arrow Pest Control will be there for you to protect both your home and family, while maintaining the safest service protocols for you and our team members. 

My technicians have been working at your homes and businesses to inspect and maintain the protective barriers necessary to ensure a pest-free spring, summer, and fall. 90% of our work is being performed from the exterior of homes unless there is an emergency that must be addressed from the interior, while maintaining social distancing guidelines. Our biggest enemy right now is rain as it hinders our ability to work in the current situation. 

My office staff, including our Vice President, Beatrice Ferretti have all been working remotely focusing on the exceptional level of customer service that you are accustomed to over the last 47 years of scheduling service and addressing your individual needs. 

Over the past seven weeks, we have procured PPE for our staff including our current inventory of 2,000 protective masks, over 7,000 pairs of protective latex gloves, and 8 gallons of hand sanitizer that we will refill on a weekly basis for our team members. 

As our Governor outlines “The Road Back: Restoring Economic Health through Public Health”, the fact is that we have no idea when this will truly end because each of us will feel comfortable doing what we individually think is in the best interest and health of our family and friends until there is a vaccine in place. 

https://covid19.nj.gov/index.html 

Jeff K

Testimonials

‟I have a service plan with Arrow and use them quite often. Never disappointed, always friendly and knowledgeable and come right out and address the matter. I wouldn’t hesitate to recommend them at all.”

Jeffrey K.
Marlboro, NJ
Jared L.

Testimonials

‟We have a quarterly service plan with Arrow. They are not only focused on addressing issues they put preventative measures in place to prevent issues from happening, like looking for and sealing the places where bugs can get into the home. The team are professional, friendly, thorough and provide details about every step of their process. We have had several different technicians over the last 2 years and each follows the same process and guidelines. Definitely recommend for treatment and prevention.”

Jared L.
Manalapan, NJ
Jeff K.

Testimonials

‟My family has used Arrow since the early 80's. In our new home we use them as well. Jason came yesterday and did a great job. Thanks again for your great service to our community!”

Jeff K.
Farmingdale, NJ
John C.

Testimonials

‟Best customer service and the owner is the most honest business man. He will tell you the truth and not scam you like the rest of the big named pest control companies. Highly recommend Arrow has my business for life.”

John C.
Bloomfield, NJ
Joe F.

Testimonials

‟I used Arrow Pest Control for the first time today and I was totally satisfied, I reached out to them on Sunday and spoke to Beatrice and she set me up an appointment for Monday morn for an estimate and Monday afternoon the technician came and serviced my house.....I wish I could have gave them 10 stars, very helpful, right to the point, very professional, on time and no games.....I highly recommend arrow pest control in Morganville.......thank you J.F.”

Joe F.
Matawan, NJ
Lauren C.

Testimonials

‟With Covid hitting everyone, the exterminator that helped us was respectful of the safety with a mask, boots and gloves. He was very informative and explained everything as he did it.”

Lauren C.
Old Bridge, NJ
Renee R

Testimonials

‟We’ve been using Arrow for the last 4 years. We have a monthly plan, so they come and service the interior and exterior regularly. We can also call them anytime for anything we see...wasp, wasp nests, rodents, ants, whatever...our coverage literally includes the mailbox at the curb all the way to the furthest point of our backyard fence and everything in between. All the technicians we’ve had, including Jason, were friendly and knowledgeable. But, Jason, goes above and beyond with his service and willingness to do more for his customers. Highly recommend Arrow Pest Control!”

Renee R.
Short Hills, NJ
Lisa M.

Testimonials

‟Tom is amazing! Arrow is the best company! Love their services. They truly care about their clients. ”

Lisa M.
Port Monmouth, NJ
Elena C.

Testimonials

‟Today was my first appointment with Arrow and Jason made everything seamless and efficient. Not only was he knowledgeable, he took his time explaining everything to me which proved he cared. I’m happy to have found Arrow and will continue to request Jason for my services! Thank you!”

Elena C.
Manalapan, NJ
Deb C.

Testimonials

‟All the professional qualities a business such as Arrow Pest Control would expect a service technician to exhibit, Brian, effortlessly presented. From my standpoint, he offered GOLD STAR ”

Deb C.
Jackson, NJ
Mary F.

Testimonials

‟Recommended to us by neighbors, Arrow arrived promptly to treat our new to us home. The house is built on a slab which small ants love to nest in.

Their program is such that they return til the problem is solved. Today was their third visit. Steve was very thorough, professional and had a great sense of humor. I am hoping not to see him again this season! I would recommend based on our current relationship.
Like”

Mary F.
Lakewood, NJ
Kathleen F.

Testimonials

‟I’m so happy we went with Arrow! We had been using another pest control company and still had a lot of spiders and crickets!! We switched to Arrow and after the first use with them, all the bugs were gone. They do a great job, very thorough, professional, friendly and very knowledgeable. I highly recommend using their services if you have any bug issues!”

Kathleen F.
Toms River, NJ
Deborah S.

Testimonials

‟We were very pleased with how easy it was to schedule a first appointment with Rob and how reassuring and thorough his inspection was. A few hours later Josh arrived for the first treatment and was professional and took the time to answer all our questions. We didn’t hesitate to sign-up for Home Protection Program after seeing the quality and level of service we will receive.”

Deborah S.
Monroe, NJ
Dr. Lisa L.

Testimonials

‟Arrow and Brian with Arrow were amazing! He came same day when we heard scary noises in our attic. He found mice and a loose wire and even took a photo so we could see. He worked hard to crawl into a tiny space and we are so appreciate!! We can sleep tonight thanks to him.”

Dr. Lisa L.
East Brunswick, NJ
Thomas N.

Testimonials

‟Extremely professional and always on time. I was having an issue with mice and decided to call Arrow. They were able to get here next day and have an inspection. I set up with one of their monthly contracts and they were out to my home once a week continuously monitoring the situation until it was fully taken care of. I truly couldn’t recommend them more.”

Thomas N.
Monroe, NJ
Arrow Pest Control received an average rating of 5.0 out of 5 stars from 1380 reviews. 5.0 Read Google Reviews

Request Your FREE Estimate

Schedule Your No Obligation Inspection Today

Arrow Pest Control Blog

Read the latest articles & news

September 25, 2023

Fall Tick Treatments In New Jersey Are A Must

We know what you’re thinking, it’s getting colder out and there’s no need…
Read More
September 13, 2023

Types Of Ticks In New Jersey

There’s an arachnid on the move in backyards across New Jersey. We're not…
Read More
September 1, 2023

Five Home Maintenance Tips To Repel Pests This Fall

It won’t be long before we wake up to chilly mornings and notice leaves…
Read More
August 21, 2023

Where Do Yellow Jackets Build Their Nests & Other Yellow Jacket FAQs

If you’ve lived in New Jersey for any length of time, there’s a good chance…
Read More
August 4, 2023

Lone Star Tick Bites To Blame For Meat Allergy

Late last month, the CDC issued a press release regarding the emergence of a…
Read More
July 25, 2023

Do Bed Bugs Get Worse In The Summer?

The summer travel season is in full swing and as anticipated, bed bugs are…
Read More
July 3, 2023

Spotted Lanternfly Problems in Monmouth County & Throughout New Jersey

Holmdel, Morganville, and communities in Monmouth County as well as elsewhere in…
Read More
June 12, 2023

How To Keep Clover Mites Out Of Your NJ Home

Clover mites are tiny pests that can become a nuisance for New Jersey homeowners…
Read More
June 3, 2023

How To Spot Potential Pest Problems When Buying A Home

According to real estate experts, June is a great time to buy a new home in New…
Read More
May 18, 2023

Why Am I Suddenly Seeing Flying Ants In My Home?

The sudden appearance of flying ants inside your home can be quite unsettling…
Read More