Arrow Pest Control President Addresses Company's Response To Coronavirus (COVID-19)

Good Afternoon Arrow Pest Control Clientele:

I would like to take the opportunity to address the Coronavirus (COVID-19) with respect to your pest and termite control services that we have been providing for over 47 years in New Jersey. 

We have, and always will be, a forward-thinking company when it comes to all concerns of both our clientele and fellow employees. This is a core belief that we stand for as a business. We, as a nation, are facing a very unusual health-threat at this time. It is my responsibility to protect the
health and well-being of both you, my clients, and my fellow employees.

We are going to implement a short-term (minimum 30 days) change to our protocols of all INTERIOR services starting tomorrow, Friday March 13, 2020.

What does this mean for you:

Arrow will continue to schedule all services as you are accustomed to. We will be performing all services due in a thorough and professional manner from the Exterior of your homes during this time period. This will include all Pest Control Services, Carpenter Ant Renewals, Termite Renewals, Tick & Mosquito Services, and any other services that can be performed from the exterior of your homes. Our technicians will notify you that we are on your property prior to performing these services. Your property will be clearly marked with flags and we will leave a service indicator at your front door.

*We will service the interior of your home if there are circumstances that cannot be addressed from the exterior! Please make this clear prior to your service or at point of contact with our customer service department. Commercial customers will continue to be serviced as NORMAL!

I want to thank you all personally for understanding that this decision was based upon your safety and my employees safety only. Please contact me should you have any questions or concerns regarding this most unusual decision that I felt necessary to make.


Thank you in advance,

 

Stewart Lenner
President
732-536-6500
slenner@arrownj.com

Jeff K

Testimonials

‟I have a service plan with Arrow and use them quite often. Never disappointed, always friendly and knowledgeable and come right out and address the matter. I wouldn’t hesitate to recommend them at all.”

Jeffrey K.
Marlboro, NJ
Jared L.

Testimonials

‟We have a quarterly service plan with Arrow. They are not only focused on addressing issues they put preventative measures in place to prevent issues from happening, like looking for and sealing the places where bugs can get into the home. The team are professional, friendly, thorough and provide details about every step of their process. We have had several different technicians over the last 2 years and each follows the same process and guidelines. Definitely recommend for treatment and prevention.”

Jared L.
Manalapan, NJ
Jeff K.

Testimonials

‟My family has used Arrow since the early 80's. In our new home we use them as well. Jason came yesterday and did a great job. Thanks again for your great service to our community!”

Jeff K.
Farmingdale, NJ
John C.

Testimonials

‟Best customer service and the owner is the most honest business man. He will tell you the truth and not scam you like the rest of the big named pest control companies. Highly recommend Arrow has my business for life.”

John C.
Bloomfield, NJ
Joe F.

Testimonials

‟I used Arrow Pest Control for the first time today and I was totally satisfied, I reached out to them on Sunday and spoke to Beatrice and she set me up an appointment for Monday morn for an estimate and Monday afternoon the technician came and serviced my house.....I wish I could have gave them 10 stars, very helpful, right to the point, very professional, on time and no games.....I highly recommend arrow pest control in Morganville.......thank you J.F.”

Joe F.
Matawan, NJ
Lauren C.

Testimonials

‟With Covid hitting everyone, the exterminator that helped us was respectful of the safety with a mask, boots and gloves. He was very informative and explained everything as he did it.”

Lauren C.
Old Bridge, NJ
Renee R

Testimonials

‟We’ve been using Arrow for the last 4 years. We have a monthly plan, so they come and service the interior and exterior regularly. We can also call them anytime for anything we see...wasp, wasp nests, rodents, ants, whatever...our coverage literally includes the mailbox at the curb all the way to the furthest point of our backyard fence and everything in between. All the technicians we’ve had, including Jason, were friendly and knowledgeable. But, Jason, goes above and beyond with his service and willingness to do more for his customers. Highly recommend Arrow Pest Control!”

Renee R.
Short Hills, NJ
Lisa M.

Testimonials

‟Tom is amazing! Arrow is the best company! Love their services. They truly care about their clients. ”

Lisa M.
Port Monmouth, NJ
Elena C.

Testimonials

‟Today was my first appointment with Arrow and Jason made everything seamless and efficient. Not only was he knowledgeable, he took his time explaining everything to me which proved he cared. I’m happy to have found Arrow and will continue to request Jason for my services! Thank you!”

Elena C.
Manalapan, NJ
Deb C.

Testimonials

‟All the professional qualities a business such as Arrow Pest Control would expect a service technician to exhibit, Brian, effortlessly presented. From my standpoint, he offered GOLD STAR ”

Deb C.
Jackson, NJ
Mary F.

Testimonials

‟Recommended to us by neighbors, Arrow arrived promptly to treat our new to us home. The house is built on a slab which small ants love to nest in.

Their program is such that they return til the problem is solved. Today was their third visit. Steve was very thorough, professional and had a great sense of humor. I am hoping not to see him again this season! I would recommend based on our current relationship.
Like”

Mary F.
Lakewood, NJ
Kathleen F.

Testimonials

‟I’m so happy we went with Arrow! We had been using another pest control company and still had a lot of spiders and crickets!! We switched to Arrow and after the first use with them, all the bugs were gone. They do a great job, very thorough, professional, friendly and very knowledgeable. I highly recommend using their services if you have any bug issues!”

Kathleen F.
Toms River, NJ
Deborah S.

Testimonials

‟We were very pleased with how easy it was to schedule a first appointment with Rob and how reassuring and thorough his inspection was. A few hours later Josh arrived for the first treatment and was professional and took the time to answer all our questions. We didn’t hesitate to sign-up for Home Protection Program after seeing the quality and level of service we will receive.”

Deborah S.
Monroe, NJ
Dr. Lisa L.

Testimonials

‟Arrow and Brian with Arrow were amazing! He came same day when we heard scary noises in our attic. He found mice and a loose wire and even took a photo so we could see. He worked hard to crawl into a tiny space and we are so appreciate!! We can sleep tonight thanks to him.”

Dr. Lisa L.
East Brunswick, NJ
Thomas N.

Testimonials

‟Extremely professional and always on time. I was having an issue with mice and decided to call Arrow. They were able to get here next day and have an inspection. I set up with one of their monthly contracts and they were out to my home once a week continuously monitoring the situation until it was fully taken care of. I truly couldn’t recommend them more.”

Thomas N.
Monroe, NJ
Arrow Pest Control received an average rating of 5.0 out of 5 stars from 1380 reviews. 5.0 Read Google Reviews

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